Privacy Policy
Last updated: September 2026
99 Tech Oy ('we', 'us') respects your privacy. This policy explains what personal data we collect when you use our website and product, why we collect it, and the rights you have under the EU General Data Protection Regulation (GDPR).
Who we are
99 Tech Oy, 3645583-2, registered in Helsinki, Finland. Contact: hello@grotti.fi.
Data we collect
- Contact details you submit via our forms (name, company, email, message).
- Account data when you sign in to the product (email, organisation).
- Content you upload to your knowledge base, processed only to deliver the service.
- Technical logs (IP address, browser, pages visited) for security and reliability.
How we use your data
- To respond to enquiries and provide the service you request.
- To improve product quality, security and reliability.
- To meet legal and accounting obligations.
Lawful basis
We process personal data on the basis of contract performance, legitimate interest, legal obligation, or your explicit consent.
Data residency & sub-processors
Customer data is processed in the European Union. A current list of sub-processors is available on request. We do not train AI models on your confidential content.
Retention
Contact submissions are kept for up to 24 months. Customer data is kept for the duration of your subscription plus the period required by law.
Your rights
- Access, rectification, erasure, and portability of your data.
- Restriction of, or objection to, certain processing.
- Lodging a complaint with the Finnish Data Protection Ombudsman.
Contact
Write to hello@grotti.fi to exercise any of the above rights.
These pages are a starting-point template, not legal advice. 99 Tech Oy's details are current; the terms themselves have not had a qualified legal review for your jurisdiction.